A flexible, low cost and innovative service based upon the award winning fjarchitecture that enables you to survey the opinions of the people most critical to the success of your business - your customers and your employees - on a global basis, in multiple languages and offering unrivalled speed and responsiveness.

The highlights are:

• A flexible tool that can be used to collect customer feedback, measure employee attitudes, gain an accurate picture of management style and organisational culture.
• We host and support the service for you -making it available in 72 hours. We are a specialist web application service provider delivering management tools over the Internet on secure and confidential servers.
• Use your own questionnaires, other consultancy's questionnaires, our standard questionnaires or we can develop new ones for you. Questionnaires are delivered to respondents instantly via e-mail.
• Monitoring service so that you can track completed questionnaires and send reminders.
• Comprehensive analysis of results provided instantaneously on your private database.
• Download data at any time or email it to the people who need to know.
• A fully customisable service to meet the needs of your organisation.
  
  Corporate benefits of fjsurvey.com
  
  
• Radically cuts the cost of traditional survey tools. Our technology strips time and bureaucracy out of the process and we pass the savings on to you.
• Using our managed service ensures complete anonymity of the respondent.
• Results are available instantly and so feed back from the survey is concurrent with the climate in your company today.
• Reports are automatically generated. Pay your consultants to come up with actions not data.
• Cross organisation analysis allows senior executives to identify organisational hot spots or parts of the organisation that are out of step.
• Simplicity in surveying customer satisfaction means you can better understand your customers needs and concerns.
• Historical analysis allows you to see how opinions change and develop over time.
  
  Triggers for using fjsurvey.com
  
  
• When you need to know if what you deliver matches what your customers' most prize
• When you need to check the pulse of the organisation when under-going change or re-structuring.
• When you need to fully understand your organisation and the values of your people.
• When you need to embed major Branding and Values projects.
  

Entire process on the web - no paperwork, no barrier to surveying to meet the needs of today's environment